END-TO-END IMPACT SOLUTIONS FOR CHARITIES

transformative, SUSTAINABLE & HIGH-IMPACT solutions FOR:

DONATIONS MANAGEMENT

ESG REPORTING

BRAND-SAFE REDISTRIBUTION

COMMUNITY ENGAGEMENT

ASSET REFURBISHMENT

CTR provides charities with innovative, transparent downstream solutions, covering donation intake and grading, compliant redistribution, and digital inclusion, and ensures every gift creates measurable social and environmental value.

  • Unlock new funding through controlled resale and redistribution of donated goods
  • Simplify logistics and quality grading at scale for seamless charity operations
  • Launch compliant take-back and CSR partnerships with full audit trails
  • Guarantee zero waste with responsible disposal and material-recovery services

"CTR transformed our returns process - recovering margin at scale while boosting our sustainability KPIs"

Unlock Hidden Value in Donations to Drive Reliable Revenue

In today’s non-profit sector, incoming donations, returns and end-of-line stock can strain resources, create compliance risks and leave value untapped. CTR integrates with your donation and CSR programmes to manage intake, grading, safeguarding and brand-safe redistribution, unlocking new funding streams and clear impact reporting

CHARITIES’ PAIN POINTS: LIMITED FUNDING, COMPLEX COMPLIANCE AND HIDDEN IMPACT

Charities grapple with unpredictable donation streams, mismatched returns and end-of-line stock that tie up volunteer time, expose you to safeguarding and data-privacy risks, and leave vital funding on the table.

You Have Questions Like…

CTR Has the Answers...

UNPREDICTABLE FUNDING?

COMPLIANCE UNCERTAINTY?

streamlined  DONATION MANAGEMENT

COMPLIANCE & SAFEGUARDING

INVENTORY WASTE?

IMPACT TRANSPARENCY? 

BRAND-SAFE REDISTRIBUTION

SOCIAL & ENVIRONMENTAL REPORTING

CTR Has the Answers...

CHARITIES’ IMPACT GAINS: CTR TURNS DONATIONS INTO STRATEGIC ASSETS

We deliver mission-driven, compliant downstream donation solutions for leading charities such as thrift shops and social enterprises. Our end-to-end intake framework and vetted redistribution networks convert ad-hoc gifts, returns, and clearance stock into dependable funding at scale, while guaranteeing brand-safe distribution and full audit-ready compliance.

RECOVER FUNDING VIA STREAMLINED DONATION MANAGEMENT

 Controlled collection, sorting, QA grading and routing of donated goods unlocks vital income quickly.

AUDITABLE SOCIAL & ENVIRONMENTAL REPORTING

Real-time dashboards and bespoke impact reports demonstrate volumes processed, beneficiaries served and tonnes diverted.

BRAND-SAFE REDISTRIBUTION & CSR PARTNERSHIPS

Custom-filtered channels and co-branded take-back schemes protect your charity’s reputation and strengthen corporate collaborations.

The Transformation:  CHARITABLE IMPACT YOU CAN MEASURE

CTR turns unpredictable donations into dependable funding, zero-waste compliance and expanded reach, delivering reliable revenue through graded, brand-safe redistribution; audit-ready compliance with full chain-of-custody and ESG reporting; and broader impact via vetted redistribution networks and CSR partnerships.

10m+

UNIT PER ANNUM

Collected & processed through downstream channels

0%

landfill

All stock ethically reused or recycled

25+

DTC ECOM CHANNELS

Brand-safe resale across key platforms

WHAT DO CHARITIES ASK US?

questions from Charities

Whether it’s about donation intake, surplus handling or sustainability impact, you’ll find clear, concise answers here.

  • WHAT HAPPENS TO UNSOLD DONATIONS?

    As a charity you already know that unsold donations are increasingly problematic within the sector - and what happens to them after they leave your shop is often unregulated. We guarantee both zero to landfill AND wholly traceable and trackable downstream ethical sustainable treatment of every single piece we handle.  And we know that makes us very different on the market!

  • HOW DO I DEMONSTRATE SOCIAL & ENVIRONMENTAL IMPACT?

    We work together with our charity partners to deliver precise data and information as required, so that charities can give clear and reportable evidence chains of ethical and sustainable downstream processes.  

  • CAN YOU HANDLE LARGE DONATION SURGES & CAMPAIGNS?

    That’s the heartbeat of what we do – our business is built to thrive on high levels of fluctuation – we have developed our onward markets and warehousing facilities precisely to flex with your business. We’re quite happy handling Christmas in March!

  • HOW QUICKLY WILL YOU CLEAR END-OF-LINE STOCK FOR CHARITIES?

    We have a number of long-term collection arrangements in place with charity partner businesses, and a large national network of collectors – we have the capability to move quickly and efficiently at a moments notice. 

  • WHICH REDISTRIBUTION CHANNELS DO YOU USE?

    After processing incoming product through our Midlands site to grade, sort, separate and manifest, we have both internally managed direct to consumer channels, and a range of direct and partnership operations around the world with whom to partner to manage redistribution ethically and sustainably. 

  • HOW DO YOU PROTECT OUR CHARITY’S REPUTATION?

    We run a stringent programme of both partner and supplier audits, with ethical and environmental concerns at the heart of every evaluation, with full data and information available to our charity customers. 

  • WHAT COSTS, MARGINS OR REVENUE SHARES APPLY?

    Our expertise rests in our ability to balance commercial return with full sustainability. Revenue and commercial returns can vary depending upon the product. Current market volatility is high, but rest assured we’ll walk through the whole process openly together.

  • HOW DO YOU INTEGRATE WITH OUR CRM OR INVENTORY SYSTEM?

    Our technology team work with key charity partners to develop simple and effective interfaces through our proprietary ACTRA system. We can deliver by-SKU, by-consignment data to give you complete management, oversight and accountability

  • WHAT SERVICE-LEVEL AGREEMENTS GUARANTEE TURNAROUND TIMES?

    This is a core part of the CTR Group offer – that every single piece of packaging or material coming into our care is recovered, reused or recycled, and we send nothing – zero! – to landfill.

  • HOW DO YOU HANDLE PACKAGING & MATERIAL RECOVERY?

    This is a core part of the CTR Group offer – that every single piece of packaging or material coming into our care is recovered, reused or recycled, and we send nothing – zero! – to landfill.

Watch CTR IN ACTION

Watch how we transform overstocks, returns, and surplus into recovered value. From collection to resale, redistribution, and recycling, discover how we deliver zero-to-landfill outcomes, protect brands, and create measurable ESG impact.

DONATIONS REVITALISED

CTR converts ad-hoc gifts into sustainable funding, safeguards your reputation and validates impact

You manage unpredictable donation inflows, compliance obligations and resource limitations.


CTR delivers a secure, compliant and scalable downstream donation management framework that unlocks new revenue streams, enforces safeguarding and data-privacy best practices, and provides transparent social and environmental reporting.

SAFE, COMPLIANT DISTRIBUTION NETWORKS

Unstructured or off-spec donations can carry reputation risks. CTR’s vetted intake and redistribution channels convert these gifts into trusted community resources- fast, reputation-safe and compliance-first.

AUDITABLE SOCIAL & ENVIRONMENTAL REPORTING

Real-time dashboards and detailed reports prove programme impact by showing items processed, beneficiaries served and tonnes of waste diverted. CTR ensures full audit trails at every step.

 DONATION MANAGEMENT FOR PEAK CAMPAIGNS

Seasonal drives and bulk clearance events can overwhelm capacity and leave value locked up. CTR’s end-to-end frameworks scale to handle surges, recover funding and free up space swiftly.

DONATION OPTIMISATION: 450 STORES CLEARED WEEKLY

450 stores

serviced weekly

150 tonnes

processed per week


60

vans & drivers

nationwide


When a national charity retailer operating over 450 shops across the UK faced overwhelming donation volumes in clothing, shoes, books, and bric-a-brac, they needed a reliable, ethical collections partner able to keep shop floors clear and revenue flowing.


CTR Group implemented a guaranteed weekly collection schedule from every store, utilising our national fleet of 60 vans. Donations are brought to our central processing hub where each item is sorted, graded, and repackaged for resale  either through our B2C online platforms or via trusted, audited reuse partners worldwide.



This end-to-end solution ensures no volunteer time is wasted on overflow stock and that every gift maximises funding for the charity’s vital programmes.

Want to unlock millions in hidden stock value? 

ZERO TO LANDFILL

WHY CHOOSE CTR FOR charities

CTR delivers secure, auditable downstream donation management for charities facing unpredictable gift inflows, returned goods and end-of-line stock. Our proven, ESG-driven model unlocks sustainable funding at scale.

donations-to-funding

CAMPAIGN SURGE CAPACITY

 END-OF-LINE OPTIMISATION

ESG & safeguarding

DONATION RECOVERY & FUNDING SOLUTIONS

SOLUTIONS FOR DONATIONS, RETURNS AND CSR PROGRAMMES: DESIGNED TO SAFEGUARD YOUR REPUTATION AND BOOST FUNDING

Whether you’re a community  or a social-enterprise retailer, CTR has the expertise and capacity to turn your donation and end-of-line stock into sustainable funding and measurable social value.

THRIFT & REUSE RETAILERS

Transform donated goods into reliable shop stock and resale revenue without extra volunteer burden.

DISASTER-RELIEF & HUMANITARIAN NGOS

Synchronise in-store, online and marketplace returns for fast, compliant restocking and resale.

SHELTERS & CRISIS SUPPORT

Assemble emergency kits and uniform donations with 48-hour turnaround and full compliance documentation.

WORKSHOPS & VOCATIONAL PROGRAMMES

Feed WEEE-compliant IT hardware streams into upcycling projects and train participants in refurbishment.

SOLUTIONS  for charities

we offer a wide range of solutions for charities

Whether you need to unlock value from returned consignments, manage bulk overstocks, divert waste streams or securely retire obsolete inventory, CTR’s comprehensive services deliver profitable, compliant and sustainable results for wholesalers.

crisis clearance

Rapidly remove and recover excess or recalled stock, segregate for reuse or disposal and maintain full compliance under urgent timelines.

reverse logistics & fulfilment

Convert returns and overstocks into resale-ready stock with expert grading, repackaging,  relabeling and end-to-end visibility.

take-back & donation programmes

Turn end-of-life items into  charitable contributions with accredited partners, full chain-of-custody and impact reporting.

READY TO ENHANCE YOUR CHARITABLE IMPACT?

Transform surplus goods into community support. We handle collection, sorting, allocation and detailed impact reporting.

CTR - Practical, Positive People

MEET SOME OF OUR INCREDIBLE CTR TEAM

CTR is passionate about delivering the right service and solution to your business. And for that we need practical passionate people.

STEVE BOLTON

Procurement Manager,
Marchington

KATE COLLINS

Project Manager,
Corby

LAUREN MOLE

Administration Manager,
Marhcington

David Christie

Health and Safety Compliance Officer, Marchington

FUNDING RECOVERY & COMPLIANCE

MAXIMISE YOUR CHARITY’S INCOME FROM DONATIONS

CTR’s controlled donation-to-funding models and integrated redistribution networks turn unstructured gifts and end-of-line stock into reliable revenue, freeing capacity and preventing write-offs. Our end-to-end workflows plug into your CRM for secure, audit-ready execution.

EFFICIENCY & IMPACT TRACKING

ACCELERATE DONATION HANDLING & REDUCE WASTE

Our intake and redistribution programmes integrate seamlessly with your volunteer teams to fast-track sorting, grading and delivery for immediate community support. We monitor every stage against safeguarding and ESG targets to lower costs, avoid landfill and prove clear social impact.

UK BASED, international REACH

We operate across continents, turning excess inventory, returns, and resources into opportunities worldwide. See the scale, reach, and impact of our global network in action.

CTR Aproved Global Partners

The Operational Edge: CTR Intelligence Hub

Where ESG meets ROI. The Operational Edge is CTR’s content hub for insight-led, commercially driven strategies that help you handle complexity at scale.


From compliance and circularity to fulfilment, redistribution, and brand protection, we break down what matters and show what works. No fluff. Just intelligent action.