TAKE-BACK & DONATION PROGRAMMES

Convert Returns and Surplus Stock into Community Impact for

Turn end-of-life products, customer returns and excess inventory into donations and charity partnerships with full compliance and transparency.

• Donation-ready grading and intake for all product types
• Partnerships with accredited charities and social enterprises
• Full chain of custody and tax-receipt support
• One bundled rate with 99.8% service guarantee
• Live reporting on donation volumes and ESG impact

"CTR transformed our returns process - recovering margin at scale while boosting our sustainability KPIs"

Strategic Take-Back & Donation Programmes for Measurable Impact

Customer returns, end-of-life items and surplus stock need not become waste. Our Take-Back & Donation Programmes convert these goods into charity contributions and community value while ensuring full auditability and regulatory compliance.

Your Challenges: Waste Costs, Regulatory Burden and Missed CSR

Businesses face high disposal fees, complex regulations and missed social impact opportunities often without streamlined donation workflows or transparent reporting. Left unchecked these issues drive up costs, risk compliance breaches and dilute CSR efforts.

strategic TURNAROUNDS: Expert Managed Take-Backs for Community Benefit

We help leading organisations turn potential waste into positive outcomes quickly, securely and sustainably.

The Transformation:  RECLAIM WASTE VALUE & AMPLIFY SOCIAL IMPACT

Every donation made traceable. Every unit saved from landfill. CTR turns compliance-heavy waste into measurable social good - helping you reduce disposal costs, meet CSR goals, and create real-world community benefit at scale.

Take-back & donation faqs

COMMUNITY-DRIVEN RETURNS

Transform Returns into Meaningful Contributions

In today’s business environment, customer returns, end-of-life products and surplus stock can drive up disposal costs and strain compliance.

CTR’s Take-Back & Donation Programmes turn these liabilities into verifiable charitable contributions and clear ESG outcomes.

REDUCE DISPOSAL COSTS

High landfill fees tie up budgets and erode margins. CTR’s donation programme cuts disposal costs and strengthens your CSR credentials with speed and transparency.

SIMPLIFY REGULATIONS

Complex waste regulations can stall operations and drive up costs. CTR manages every compliance record and chain of custody detail efficiently, ensuring full transparency and regulatory assurance.

MAXIMISE SOCIAL VALUE

Donated items reach communities via our accredited charity network. CTR’s donation programmes deliver tangible social value, boost CSR credentials and strengthen your brand reputation.

Turning Returns into Revenue: White Stuff’s Take-Back Programme

When White Stuff set out to demonstrate its sustainability credentials, it needed a partner to deliver a customer-friendly, cost-effective take-back scheme.

CTR Group & Thift + designed and manages a turnkey programme. We supply return bags, collect and reward customers, grade every garment and route approved stock to resale platforms or charity. Non-compliant items go to certified recyclers.

In the first year we processed over 200 000 items - diverting waste from landfill, generating new revenue and boosting White Stuff’s ESG credentials with full audit trails and transparent reporting.

ZERO TO LANDFILL

WHY CHOOSE take back & donation

CTR partners with retailers, supermarkets, distributors and charities to deliver seamless donation services that scale to your volumes and elevate your social responsibility profile.

Solutions for Different Industries

Sector-Specific Donation Programmes That Drive CSR and Cut Waste Costs

CTR adapts its Take-Back & Donation service to each sector’s requirements, converting returns and surplus stock into verifiable charitable contributions and clear ESG outcomes.

Retailers

Offset disposal costs and enhance CSR by donating returned or end-of-season items.

Wholesalers

Clear bulk end-of-line stock at scale into donation streams, reducing logistics overhead.

Distributors

Consolidate high-volume returns for charity, cutting waste fees and simplifying logistics.

SUPERMARKETS

Redirect near-expiry or surplus food and consumables into food-bank donations with full food-safety compliance.

Charities

Receive, inspect and process donated goods efficiently with chain-of-custody and tax-receipt support

CTR - Practical, Positive People

MEET SOME OF OUR INCREDIBLE CTR TEAM

CTR is passionate about delivering the right service and solution to your business. And for that we need practical passionate people.

STEVE BOLTON

Procurement Manager,
Marchington

KATE COLLINS

Project Manager,
Corby

LAUREN MOLE

Administration Manager,
Marhcington

David Christie

Health and Safety Compliance Officer, Marchington

BOOST COMMUNITY GOOD

Convert Returns into Positive Outcomes

CTR’s accredited charity network transforms your surplus products into social value and tax benefits, freeing up storage space and cutting disposal costs. We handle intake, grading and distribution swiftly and compliantly so your CSR reporting remains transparent and verifiable.

MANAGE REGULATORY DEMANDS

Handle Waste Regulations with Confidence

Our end-to-end workflow manages compliance documentation, chain-of-custody logging and impact reporting swiftly and transparently so your organisation meets every regulatory and ESG obligation.

UK BASED, international REACH

We operate across continents, turning excess inventory, returns, and resources into opportunities worldwide. See the scale, reach, and impact of our global network in action.

The Operational Edge: CTR Intelligence Hub

Where ESG meets ROI. The Operational Edge is CTR’s content hub for insight-led, commercially driven strategies that help you handle complexity at scale.

From compliance and circularity to fulfilment, redistribution, and brand protection, we break down what matters and show what works. No fluff. Just intelligent action.