REVERSE LOGISTICS & FULFILMENT
End to End Reverse Logistics & Fulfilment for
Retailers
Wholesalers
Distributors
Supermarkets
Charities
Maximise profit from overstocks, customer returns, take back schemes and end of line stock seamlessly sustainably and without brand or ESG risk.
- Comprehensive service covering collection, sorting, packaging and refurbishment
- Resale-ready repackaging and labelling
- Transparent pricing and service guarantee with a single fee and 99.8% uptime
- Full chain of custody and proof of landfill avoidance with digital audit trails
- Live reporting that tracks every return audit and dispatch metric
- ESG performance that drives measurable resale revenue
"CTR transformed our returns process - recovering margin at scale while boosting our sustainability KPIs"
Scale Profit with CTR’s Reverse Logistics & Fulfilment
Excess inventory and returns can erode margins and expose your brand to ESG risks. CTR’s end to end Reverse Logistics & Fulfilment service converts surplus stock into profitable revenue streams or compliant donations through expert grading, retail-grade repackaging and full auditability.
Your Challenges: Inventory Pile-Up, Margin Drag, ESG Risk
Whether you’re a retailer, distributor or charity, unsold stock and returns create cash traps, brand exposure and sustainability headaches - often with no reliable resale channels or audit trails.
You Have Questions Like…
CTR Has the Answers...
Margin Erosion?
Brand exposure?
Resale Networks
Brand-Safe Redistribution
No Resale path?
Compliance Gaps?
Auditable ESG Compliance
Take-Back & Repair Programs
CTR Has the Answers...
strategic turnarounds: Maximise Value from Every Inventory Cycle
We’ve helped leading brands process returns and overstocks faster, cleaner and more profitably.
Unlock Hidden Margin
Proven resale channels that recover your stock’s value rapidly - without compromise.
Prove Your ESG Credentials
Zero-to-landfill guarantees backed by transparent, real-time audit reporting.
Safeguard Your Brand
Controlled fulfilment and private-label options that protect your reputation.
The Transformation: RETURNS INTO RESULTS - WITHOUT THE WASTE
From single-site overstocks to nationwide recalls, CTR’s reverse logistics and fulfilment programmes transform complex stock problems into ESG-compliant, revenue-generating solutions - protecting your brand, proving your credentials, and speeding up recovery cycles.
FULL
UK COVERAGE
Nationwide recovery with resale, repack, or recycling across every region.
FULL
European coverage
Stock ethically reused or redistributed across trusted EU partners.
PARTIAL
worldwide coverage
Controlled global resale routes with full brand protection where viable.
Reverse logistics & fulfilment
Questions About Reverse Logistics & Fulfilment
Answers to common questions before you partner with CTR’s end-to-end reverse logistics & fulfilment service.
What is a Reverse Logistics & Fulfilment service?
The process of managing the movement of goods from the customer back to the seller or manufacturer, or to CTR Group, for returns, repairs, recycling, or disposal.
How does CTR’s Reverse Logistics & Fulfilment process work?
Each programme is slightly different, but in essence they all do the same thing – leverage our warehousing, transport and distribution expertise to deliver effective and fully trackable reverse logistics and fulfilment sit at the heart of our business.
What compliance and ESG standards does a Reverse Logistics & Fulfilment provider meet?
With each customer, we plug into our proprietary ACTRA and technology systems, and build bespoke reporting capabilities to ensure that, whatever the key metrics that you need to manage, we can dovetail our data to deliver you the transparency and reporting you need. Our business relies on agile and accurate inventory data management – a key competitive advantage we hold.
How is pricing structured for Reverse Logistics & Fulfilment services?
In partnership with you. We’ve worked with retailers on small one-off projects with only a few hundred units involved, all the way through to executing multinational product and site challenges involving millions of SKUs. Each case is taken on its merits and we love them all! We thrive on transparency of conversation around price and expectations – let’s talk about how we can help you.
Which industries benefit from Reverse Logistics & Fulfilment services?
Almost anyone with a large logistics and inventory element to their business! Currently we work with a variety of online and bricks and mortar retailers – both individual- and multi-category, and both UK and international.
How quickly can we launch a Reverse Logistics & Fulfilment solution?
We like to think that CTR Group is particularly nimble and agile when it comes to solving challenges. In close partnership with our customers we can get going within a number of days rather than a number weeks. Let’s talk!
SUPPLY CHAIN OPTIMISED
Turn Returns and Overstock into Profit with CTR’s Reverse Logistics & Fulfilment
In today’s supply chain landscape, overstocks, customer returns and take-back schemes can squeeze margins and expose your brand.
CTR’s end-to-end Reverse Logistics & Fulfilment service flips these challenges into profit-driving, ESG-compliant opportunities.
Excess Inventory
Surplus stock ties up capital and clogs your operations. Our resale and redistribution network unlocks cash flow fast - brand-safe and cash-positive.
ESG Compliance
Zero-to-landfill targets and sustainability mandates are complex. We simplify compliance with audited workflows and live ESG reporting.
End-of-Line Products
Seasonal and end-of-line items lose value daily. Our category-specific resale channels recover margin without markdown drag.
LEADING UK CHARITY's TRANSFORMATION: MAKING A DIFFERENCE
5 Year
Partnership
50,000
items per week
1.2 Million
Items per annum
When a leading UK charity began receiving tens of thousands of donated items each week - from fashion and homeware to small electricals - they needed a scalable, cost-effective solution to process and redistribute across their 600-store network. Without clear workflows, vast volumes risked sitting idle or ending up in disposal.
CTR mobilised its dedicated Reverse Logistics & Fulfilment team to build a seamless end-to-end operation. We collected pallets on-site, unpacked and scanned every SKU, graded and sorted stock into audit-ready pools, then repackaged, relabelled and routed each item into the optimal resale or donation channel. Non-compliant lines were flagged and handled through compliant disposal or charity programmes.
Over five years we have processed more than 1.2 million items annually - recovering full value on every unit while maintaining 99.8 percent SLA uptime, complete digital audit trails and zero-to-landfill proof. This partnership has returned critical funds to the leading UK charity and supported their charitable mission faster and more transparently than any alternative.
Want to unlock millions in hidden stock value?
XERO TO LANDFILL
WHY CHOOSE REVERSE LOGISTICS & fULFILMENT
CTR partners with leading brands to deliver seamless, ESG-driven inventory recovery and resale - scaled for peak demand and designed to protect your brand.
Returns-to-Revenue
Overstock Optimisation
Seasonal Surge Capcity
ESG & Compliance
SOLUTIONS DESIGNED TO HELP YOUR INDUSTRY
Overstocks, Returns and Take-Back Schemes Designed to Protect Your Brand and Boost Your Bottom Line
Whether you’re a retailer, wholesaler, distributor, supermarket or charity, CTR turns returns, overstocks and take back stock into profit driving, sustainable solutions.
Retailers
Recover margin on customer returns and overstocks with fast grading, refurbishment and resale; no markdowns and no brand risk.
Wholesalers
Streamline high volume take back and end of line flows into audit ready stock pools then repackage or bundle for new channels.
Distributors
Minimise idle inventory and logistics costs by routing returns into central hubs then kit or relabel for immediate redistribution.
Supermarkets
Convert perishable window overruns and clearance items into charitable donations or resale packs; fully tracked for ESG reporting.
Charities
Receive inspect and recondition donated goods at scale with chain of custody proof and zero to landfill guarantees.
READY TO RECOVER VALUE AND REDUCE EXCESS STOCK?
Monetise your overstocks, returns and unsold goods. We handle collection, grading, repackaging, resale and full compliance reporting..
CTR - Practical, Positive People
MEET SOME OF OUR INCREDIBLE CTR TEAM
CTR is passionate about delivering the right service and solution to your business. And for that we need practical passionate people.
STEVE BOLTON
Procurement Manager,
Marchington
KATE COLLINS
Project Manager,
Corby
LAUREN MOLE
Administration Manager,
Marhcington
David Christie
Health and Safety Compliance Officer, Marchington
CAPITALISE ON EXCESS STOCK
Unlock Cash Flow with Compliant Returns Recovery
CTR’s proven resale network transforms excess inventory into immediate cash, freeing up working capital and preventing write-downs. We process seasonal lines, customer returns and clearance stock - including retail-grade repackaging - quickly and compliantly so your balance sheet remains strong.
STREAMLINE OPERATIONS & SUSTAINABILITY
Accelerate Returns and Minimise Waste
Our integrated returns workflow combines rapid restocking, responsible disposal and live ESG monitoring. We track each stage against your sustainability targets to reduce costs, avoid landfill and deliver quantifiable environmental benefits.
UK BASED, international REACH
We operate across continents, turning excess inventory, returns, and resources into opportunities worldwide. See the scale, reach, and impact of our global network in action.
CTR Aproved Global Partners
The Operational Edge: CTR Intelligence Hub
Where ESG meets ROI. The Operational Edge is CTR’s content hub for insight-led, commercially driven strategies that help you handle complexity at scale.
From compliance and circularity to fulfilment, redistribution, and brand protection, we break down what matters and show what works. No fluff. Just intelligent action.
